Beginning June 1, an additional layer of security will automatically be applied to your Pioneer Bank Mastercard® Debit Card for online transactions.
Mastercard 3-D Secure technology uses a risk-based analytics model to predict the likelihood that an online transaction is being made by the cardholder. During the checkout process, you may be prompted to verify your purchase by entering a one-time passcode that will be delivered through an authorization text or email message.
To ensure a seamless online shopping experience in the future, please log on to Online Banking or stop into one of our convenient branches to update your phone number and email address before June 1, 2019.
If you have any questions regarding this matter, please reach out to our Customer Care Team during normal business hours at 518.730.3000.
Start saving today by enrolling in Pocket Change. Each purchase made using your Pioneer Bank debit card will round up to the nearest dollar and the balance - your Pocket Change - will automatically be transferred to your Pioneer Savings account.Learn More