What is an ITM?
ITMs (Interactive Teller Machines) work like an ATM with the ability to video chat with a local Pioneer Bank representative. Complete almost any transaction that you would normally do at the teller line. When the ITM is not available for a live teller, the machine works as an ATM.
Where can I find an ITM?
ITM functionality with a live teller is available Monday-Friday 8am-7pm & Saturday 8:30am-1:30pm. They are located at the following branches and can be used during or after branch hours:
- Greenbush Commons
- Wolf Road
The following ITM's are located inside of branches and can be used instead of waiting in line for a teller during branch hours:
What transactions can I make at an ITM?
Customers can complete all teller transactions EXCLUDING:
- Money Order/Teller Check Purchase
- Passbook Transactions
- USPS Stamp Purchases
Please Note >> ALL withdrawals/checks being cashed require a valid ID which will be scanned at the ITM.
How is my money dispensed?
ITMs carry $50s, $20s, $5s & $1s. They can also dispense coins; meaning if a customer has a payroll check for $112.45, Pioneer's ITMs can dispense the entire amount including the $0.45!
Just tap the screen on the ITM to get started!
Start saving today by enrolling in Pocket Change. Each purchase made using your Pioneer Bank debit card will round up to the nearest dollar and the balance - your Pocket Change - will automatically be transferred to your Pioneer Savings account.Learn More